What type of vehicles are in your fleet?
We operate a fleet of premium Cadillac Escalade SUVs — Sport Platinum trim, all black-on-black, late model, and meticulously maintained for luxury, comfort, and discretion.
Do your vehicles have Wi-Fi, charging ports, or refreshments?
Yes. All vehicles are equipped with Wi-Fi, phone charging ports, bottled water and climate control. Tailored options upon request.
Are your vehicles insured and licensed?
Absolutely. All vehicles in our fleet are commercially insured, licensed, and operated by professionally trained chauffeurs with clean driving records.
Can I request a specific vehicle or driver?
Yes, we accept requests based on availability. If you have a preferred driver or specific vehicle features, just let us know when booking.
What areas do we service?
We primarily serve Austin and the surrounding Central Texas region.
Do you provide transportation to and from the airport?
Yes. We offer executive transfers to all major airports in the region including Austin-Bergstrom International Airport, Austin Executive Airport, and FBO terminals.
Can I book long-distance or out-of-town trips?
Absolutely. We regularly provide service to destinations across Texas, including Hill Country wine tours, Houston, San Antonio, and Dallas by arrangement.
Do you offer service for events like SXSW or Formula 1?
Yes. We specialize in high-profile events including SXSW, ACL, Formula 1, weddings, private concerts, and red carpet evenings.
How do I book a ride?
You can book directly through our online platform or by phone. For returning clients, we also offer account-based booking.
How far in advance should I book?
We recommend booking at least 24–48 hours in advance for standard service, and 7–10 days in advance for special events or high-demand weekends.
What is your cancellation policy?
Cancellations made more than 24 hours in advance receive a full refund. Same-day cancellations and no-shows may be charged the full fare.
Can I make multiple stops or changes to my route?
Yes. All trips can be tailored to your itinerary. Simply let us know your needs in advance, or communicate with your chauffeur in real time during the trip.
